| E-mail: click on the “contact
us” link, located on our home
page
Call us at 480-507-3787, or toll free at 1-866-91-BIKES
Mailing
address
Global Bikes
945 E. Juanita #101
Mesa, AZ 85204
| How to Install You New Bicycle Seat ? |
Go to the Install Guide for seats
| I
want to return something? |
No problem, just contact us prior
to sending any item back. Please note that some items can not
be returned; i.e. Close-outs, Specials, and custom orders.
Upon receipt of goods we will issue; a full refund, store credit,
or send out a replacement item.
| How long does it
take to receive my order? |
We
do our best to ship all orders within 24hrs. of receipt,
and most orders ship same day. Shipping transit time will
vary depending on location of customer and shipping service
selected. Over 90% of our customers receive their orders
within 4-5 business days.
When we ship your order, UPS generates a tracking number. If you have provided us with a valid email address the tracking number is then emailed to you. You may use this tracking number at www.UPS.com to find out where your order is. Please note that tracking numbers are not generated immediately after order completion. They are assigned when we process the order and in some cases may be 2-3 days after you placed your order, for example, if you place you order Friday night we would not process your order until Monday. You would then receive your tracking number Monday. If you did not receive a tracking number and you believe you should have received one by now please email us. The email address for the tracking department is globalbikesonline@yahoo.com . You may also call us at 1-480-507-3787 M-F 11AM-8pm MST.
| I
can't find the product that I'm looking for? |
Give us an E-mail
or a call and we will be happy to find what you are looking
for. Not everything that we sell is on our site, but may
very well be in our inventory. Give us a shot, what do
you have to lose.
| I want to be removed
from your E-mail list? |
No problem!! Click on
the unsubscribe link that is contained in all of our marketing
e-mails. Warning, you may be giving up huge savings opportunities.
| I
want to subscribe to you E-mail newsletter! |
Enter your name and E-mail address in the
newsletter sign up box that is located on our home page.
| I have an installation question? |
Well, now this could get complicated.
Most products do not come with installation instruction. This
is do to the fact that many manufactures assume that the consumer
is knowledgeable about the, parts they sell, installation,
and intended application. We do however include detailed instruction
with all saddles. We are happy to help you through the installation
process of any part. Just give us a call or send us an e-mail.
In some cases it may be necessary to go to a local qualified
bicycle shop.
Please send us an e-mail or give us a call. We love to here
from all of our customers. Send a request
|
